The
report I shared last week was focused primarily on Cloud360 as a Product. It’s
now the time to see how we fared in Services.
It is with great pleasure that I announce the findings
published in a recent magic quadrant by 451 Research on “IT Management as a
Service”, where we were shown in the leader
quadrant in ‘Service delivery and Excellence’.
451 Research says… “With Cloud360, Cognizant can manage the existing
customer estate, as well as the virtualized layers. It is a good fit for
customers looking to experiment with cloud in public, private and on-premises
scenarios because it keeps processes consistent” and by further developing its “blended brokering
and managed support services for applications and infrastructure”,
Cognizant can strengthen its foothold in the global market and gain sustained
popularity.
“Tooling, automation, process and policy” have gained
a lot of importance for businesses looking at long-term benefits and
sustainability in maintaining service portfolios. This has led to the growing
requirement for service integration and management, positioning “IT as a
Service” as a desired goal. The report by 451 Research clearly shows that “Cognizant
has come to market more quickly with an ITMaaS offering – in the form of
OnTarget and Cloud360 – than many of the tier one Western-headquartered service
providers and is managing to grow a respectable installed base for the offering
among its customers.”
A SWOT analysis of ITaaS and ITMaaS vendors have also
established Cognizant as one of the best and leading service providers. The
report by 451 Research states, while some of the vendors have disjointed
go-to-market strategies, lack of standalone ITMaaS offerings, old fashioned
tooling and dissatisfactory workload and business process management cycle, the
only possible disadvantage for Cognizant is a lack of proper visibility as an
infrastructure service provider.
We
believe that 451 Research validates our approach to building a comprehensive
cloud management platform and deliver services for our customers on their
journey to IT as a Service (ITaaS), and IT Management as a Service (ITMaaS).
Access this report at http://www.hyperplatform.com/pdf/451Research-ITManagementAsAService.pdf
