Wednesday, August 21, 2013

From 12 Weeks to 39 Minutes: An Insurer Speeds IT Updates — and Strengthens its Business

Financial services companies routinely maintain hundreds of core applications and systems for everything from billing and claims to fraud detection. Upgrades can easily become overwhelming.

When a leading investment and insurance company found its application updates required a lengthy 12 weeks, slowing its ability to roll out new products, it looked to a software as a service solution. The insurer leveraged our Cloud360™ BusinessCloud solution to quickly shift its development and test environments to a public cloud. The shift automated the company’s project synchronization and brought new life to its development efforts. The time now required to update cloud-based applications? Thirty-nine minutes. 

The new environment, launched in the first quarter of 2013, is the insurer’s first foray into cloud-based technology. In addition to the speedy system updates, the insurer also gained consistency across all of its environments and greater insight into its operations, with the ability to track each business unit’s resource consumption.

After a week of planning and identifying the requirements, the team completed implementation in four weeks. Validation took four more weeks. Our team created a hybrid architecture that integrated the existing system’s components and migrated development, user acceptance testing, regression and performance testing to Amazon Web Services. 

Our Cloud360 solution monitors consumption across the environments and recommends optimized usage. By reducing the provisioning timelines from months to minutes and implementing usage metrics, the investment and insurance company gained a more adaptive and elastic business environment. It also enabled scalability, reduced costs and increased operational efficiencies, such as speeding batch application performance by 40%.

Today, the company builds more applications faster, and without the delays of unwieldy logistics and overly complex project management.