Enterprise IT is becoming increasingly dependent on
hybrid cloud infrastructures for executing day-to-day business operations. But
when enterprises shift from traditional and static compute environments to
dynamic IT services, they often face challenges related to configuration, data
residency, data privacy and compliance. As a result, it is absolutely necessary
for enterprises to be geared up against any risks that come with cloud
adoption.
ANALYTICS FOR BUSINESS, DATA SCIENCE & SOFTWARE DEFINED ENTERPRISE IT
Thursday, February 20, 2014
Towards a secure cloud... QualysGuard and Cloud360 join hands for "SecureApp"
Thursday, February 6, 2014
Making Bugs Ineffective
“Let’s make him ineffective”. In the movie Speed, the hero makes this
statement when the villain threatens to blow up the cable of the elevator and
thus kill its occupants. He saved the situation by securing the elevator with
another parallel cable that gave him sufficient time to rescue the occupants
even after the main cable was blown up.
We apply a similar strategy for Cloud360 as well; the strategy to make any bug
ineffective. Since it is not feasible to have control over all datacenter
situations, the next best thing that we do is neutralize the effects of the bad
elements that have the potential to de-rail the solution. As a result, bugs are not allowed to disrupt
work. If the Management Console is not connected, the Service Console continues
to do its job.
The other approach that we take is to identify any potential issue that may
affect the health of the environment so that necessary measures can be taken
before any real damage is done. In software testing and compliance, any unintended
change is the enemy of quality. Without confidence that each virtual machine
has been properly configured and there is consistency across the environments,
it is impossible to know if a system crash or slowdown is due to a bug or
merely an incorrect patch level or system setting. Without proper and
consistent configurations, there is no way to ensure that known security
vulnerabilities (a leading cause of security breaches) have been properly
closed in all affected systems.
Cloud360 deployments are loosely coupled such that if one component fails, the impact is confined to either just one or two use-cases and does not impact the whole system as such. This is applicable even if the network connectivity fails across components where the queuing kicks in. Since Cloud360 configurations work across provider platforms, any
bugs that may result from differences between staging and production hardware
are also eliminated. Cloud360 thus delivers improved software quality and
compliance through increased consistency in the testing environment and standardization
of platform.
Sunday, January 5, 2014
Story of Quantity vs Quality… from Conception to Execution to Perfection!
There is
always a new technology in the market claiming to override its predecessor. Yesterday’s
solutions and experience may not be relevant today. It is important that we analyze
the trends and make continuous improvements to the solution we offer. We may be
making some mistakes along the way. But the learning lessons acquired from
these mistakes along with the endeavor to continuously enhance the solution result
in the creation of a flawless product. Let me tell talk about a story to start
with.
A school
teacher recently conducted a very interesting experiment that corroborates this
fact further. He conducted this experiment to see if we need to change the way
we set goals, make progress and become better at what we do. He divided his
class in two groups, one that would be graded solely on the quantity of work
that they produced and the other that would be graded solely on quality. Both
groups were asked to create pots. The ‘Quantity’ group would be graded based on
the number of pots they produced in a day. The ‘Quality’ group on the other
hand would be required to produce only one pot, albeit a perfect one, to get an
A. The outcome was remarkable. It was seen that the best quality pots were
those created by the ‘Quantity’ group. As the ‘Quantity’ group was churning out
the piles of work, learning from their mistakes, and thereby producing the
perfect work, the ‘Quality’ group sat theorizing about perfection and had
little more than grandiose theories to show for at the end of the day.
We followed
a similar approach in the development of Cloud360: conceptualized it, developed
it, implemented it for active engagements during every stage of the product,
and made multiple enhancements making it the perfect solution.
Around 5
years ago, we saw that the industry was moving towards fluid computing models,
and infrastructure was soon becoming available as as-a-service models. We
noticed that economics of scale could not justify legacy infrastructure models.
Even before the term ‘cloud’ was coined, we had started exploring the idea of building
a solution that would address the changing landscape at customer organizations,
retain their investments, and create new modes of infrastructure delivery. We
eventually developed Cloud360, a comprehensive, service-oriented cloud
management platform integrating consulting, professional and IT services to
fundamentally transform a client’s environment.
We had
customers using the Cloud360 at a time when the very concept was very new in
the market. We were not merely reacting to the need of the time, theorizing about
a solution but actively managing customer environments where we handled real
challenges in real time. Continuous analysis of user feedback and requirements
enabled us to constantly enhance its features. These early customer engagements
helped us refine our concept, design approach, iterations, product roadmap and
our approach towards reliability, availability and serviceability of the
product.
Envisioned at a time when the very word ‘Cloud’ did not even exist,
the hyperplatform (now Cloud360), with its ability to deploy, manage, and
operate modern, dynamic, and scalable architectures swiftly and
cost-effectively within a seamless holistic environment, has come a long way in
being the most preferred partner for organizations planning operations on
Cloud.
Friday, December 20, 2013
Cognizant's Cloud360 is OnTarget to deliver ITMaaS market share... 451 Research
IT-management-as-a-service (ITMaaS) is a promising space in
the cloud computing market that is estimated to make a significant growth in the coming years. Cognizant is already leveraging Cloud360 to integrate its application and
infrastructure services to deliver ITMaaS. What makes Cloud360 a key
differentiator for ITMaaS is its ability to integrate application and
infrastructure services.
Cloud360 offers an application management module at levels 1
and 2 in the ITIL workflow making the application infrastructure completely
traceable. It helps delivering integrated services between the application and
integration services, by seamless workflow management between the application
and the infrastructure layers, and providing application awareness for a
holistic management of environments.
Cloud360 plays a vital role in the integration process
whereby cloud can be integrated into the main management stack so that services
can be monitored in a non-linear way. It proves useful for customers whether
one wants to use public, or private, or on-premises platforms. It acts as the
accelerator that can be used for one or multiple VMs. Cognizant offers Cloud360
as a product, providing licenses on a SaaS model.
Cloud360’s key automation capability is facilitated by
Cognizant’s Xi Automation layer that abstracts VMs from AWS and VMWare managing
the environments through a single console. Deployment and integration are
supported by Cognizant’s managed services team or through the self-service
portal. Apart from the provisioning, orchestration, monitoring,
auto-remediation, metering and chargeback, analytics and advisory services
which the customers can access through the self-service portal, what makes the
product unique is the customer’s ability to plug in their existing tools with
Cloud360’s service management layer. The Service Management layer, coupled with
the Operations management layer results in a unique way of delivering ITMaaS.
Both Cognizant and its customers have reaped benefits on
account of the real-time dashboard that eliminates dependence on periodic
reports for measurement of SLA performance. Compared to some of its
competitors, Cloud360’s customer portfolio is increasing steadily indicating its
rising popularity with the customers. Cloud360
is considered to be one of the key determinants of Cognizant’s success in the
ITMaaS market.
Get insights into ITMaaS in this news
report from 451 Research: “The company's Cloud360 offering appeals to the market because of its
'tenancy agnostic' architecture. Could this be a theme for 2014 ITMaaS market
development?” by Katy
Ring & William Fellows.
Thursday, December 5, 2013
Winner of UP-CON Best Cloud Automation Solution, 2013
The Cloud360 success story
continues…
I am happy to announce that Cognizant's Cloud360 has been awarded by UP-CON
as the Best Cloud Automation Solution of 2013. Having been selected for this
award from among some of the best next-generation cloud computing companies is
a very prestigious recognition for us. The cloud automation feature of Cloud360
is creating quite a stir in the cloud world giving us impetus to enhance it
even further.
The ability to automate application environments is one of
the primary features of Cloud360 that is drawing more and more customers
towards it. Its customizable automation policy makes it a unique offering
giving customers full control of their environments. Its Instance and
Application profiles allow for automated deployment enabling the customers to
standardize and simplify the automation of application deployments. The
automation policies cover a range of automated activities from how provisioning
happens to where the provisioning happens to how a monitoring event needs to be
handled to how cost control is enforced in an environment. This was never a
luxury that the IT users enjoyed before.
The technology that is behind Cloud360’s automation
capability is "Xi - Experience Intelligible", an easy-to-use English-like language that
enables IT users to automate their everyday operations. It empowers
Administrators and Business users to dynamically control the behavior of their
Enterprise Applications. We recognized the fact that different enterprises have
different management, monitoring and automation needs and one type of policy
may not work for all. With Xi Configurator, users have the flexibility to
create policies based on their requirement, thus giving them greater
decision-making power and control over their environment. Users can also keep a
check on the resource utilization and consumption by different group and
implement timely actions to avoid misuse and contain costs.
Cloud360’s automation capability enables Business
users as well as Administrators to collaborate and customize the hosting of
applications for their end user. There was a time when the Business users had
no control over the applications during run-time even though they were the owners
of the business. With Cloud360, the enterprises are experiencing greater
synergy between the Business users and the administrators. With the help of
policies, the users can easily automate processes, thus saving the time spent
on configuring and troubleshooting environments, reducing the element of manual
error and investing the time and resources in more productive activities
instead.
This technological innovation of Cloud360 has
significantly simplified the usage of the Cloud technology and management of
environments. Making automation easily accessible and customizable has provided
users with greater decision-making power at their finger-tips, thus providing a
powerful virtual canvas for automation. This unique technological breakthrough
that has redefined the way Cloud environments are managed and monitored. It is
an extremely rewarding experience as this technology is gets more recognition
each day with increasing number of accolades and awards. This eggs us to
further enhance the Cloud360 platform with newer innovations.
Friday, November 29, 2013
Brazil - Technology and Business Innovations
I was in Brazil earlier this week to speak at the Cognizant
Innovation Forum at Sao Paulo, and was struck by the tremendous potential the country promises for start-ups and business innovators. While I had an idea
that the country’s economy is gradually on the rise giving rise to excellent
investment opportunities, I was fascinated to see the perspectives and
geography specific requirements of this country that ranks #2 in Facebook and Twitter usage. I met with various customers and investors, and spoke about a diversified set of topics from banking innovations to
emerging technologies in card payments to online insurance to retail analytics, and of course cloud computing use cases.
One of the interesting facts that I noted was the
shooting up of online sales from 0 to 28 billion within a span of just 12 years
indicating a phenomenal economic growth. I happened to visit a Hippie fair and
was quite surprised to find that most sellers were accepting credit cards. That
spoke a great deal about the country’s economy. The steady economic growth in
Brazil is contributing towards a growing middle class which is creating a
demand for different kinds of insurance products. During the meet, one of the
discussions revolved around the challenges related to not just technology, but
people, process and social elements for bringing up a SaaS-based insurance
offering in a country that has more than 70,000 insurance agents. The demand
for insurance products in Brazil, in fact, is said to be as diverse as it is in
Europe and the U.S.A.
We also discussed about a unique challenge in the retail
and online stores. The credit card transactions that get timed out and
translate as lost business opportunities is close to 25% in Brazil. This number
is less than 3% in U.S.A. In this context, we spoke about what could be the
underlying issues in the infrastructure. I met with a start-up in Brazil that
is trying to solve this technology problem and decrease the percentage of
failed transactions for businesses. We had addressed similar problems of lost opportunity to several of our online customers of Cloud360 using various auto remediation, and other platform features of ours. It was interesting to see a different perspective of the business problem, technology means and the solution as well.
My stay has been a fruitful one when I learned a lot
about the country’s prospects and figured that in spite of some of the
challenges it has, this is a place that has a lot of scope for start-ups and
companies planning business innovations.
Thursday, October 3, 2013
Developer-centric IT World
With cloud computing becoming a well-established option for IT operations,
Cloud providers traditionally ensured that they delivered varied cloud
experience to a wide range of enterprise customers. Be it private, or a virtual
private cloud solution, or solely for security and performance, the providers made sure
that their IT operations' clientele got what they needed - or what they thought their clientele need!
Most cloud
providers today realize that the cloud world is getting more and more
developer-centric. A lot of developers are launching applications without being
dependent on IT. There are times when IT Operations are not able to provide the
required infrastructure within a set timescale. At times like these - they turn
to Cloud, for competitive advantages. The businesses have much aggressive deadlines to deliver a new or improved offering - more or less becomes the least common denominator for timelines.
Apart from reliability and stability, what developers effectively look from their cloud providers - are flexibility, affordability and speed in turning
up new services. In essence, every customer today comes with a different and
unique requirement. Now Cloud users have the luxury to not just rely on one
Cloud provider to meet their specific requirements. They have the option to choose
system integrators that are, as Gartner puts it, “combining application
development and application management with managed services on a strategic
cloud IaaS provider’s platform”.
Cognizant’s Cloud360, for instance enables users to provision, monitor, and
manage their application environments faster and more efficiently than before. With its
self-service portal, it allows development teams to spend less time
provisioning new environments and more time understanding business needs and
developing applications. It enables agile development and test environments, empowers
the engineering team in meeting the demands of a tighter development life-cycle
and enables business to deliver faster and higher-quality products to users.
Thursday, September 19, 2013
How Disaster-proof is your Data?
When we talk about disaster recovery strategy and business
continuity plan ‘Cloud’ is bound to feature in the agenda. Apart from the
flexible backup and recovery solutions offered by the cloud providers, the
cloud itself is sometimes used as a backup repository. What other disaster
recovery plan should one have in place? Well, imagine this scenario:
Storing data on Cloud might seem like the ideal disaster recovery plan in today’s age. There is no doubt that the process of backup and recovery of data is much simpler in cloud than the traditional methods of data storage. While this holds true for any kind of natural disaster, what does one do in case of a business disaster similar to the one in the scenario above? Is there a recovery plan in place for business disasters such as this?
Your cloud
provider is going out of business due to financial difficulties and has given
you two weeks’ time to vacate all your data.
What would you do in a situation like this? Even if you manage to
restore all your data in time, would you be able to continue your business with
some other cloud provider with the same level of confidence as you did the first
time? Maybe not!
Cloud computing is undoubtedly one of the best IT innovations in recent
times, having redefined the way we operate today. Then again, it is not the
solution to all our IT problems. Like every new technology, cloud too comes
with its set of challenges. It is important to realize its benefits and
challenges so as to leverage it in a way that would best suit your company’s
needs.
Storing data on Cloud might seem like the ideal disaster recovery plan in today’s age. There is no doubt that the process of backup and recovery of data is much simpler in cloud than the traditional methods of data storage. While this holds true for any kind of natural disaster, what does one do in case of a business disaster similar to the one in the scenario above? Is there a recovery plan in place for business disasters such as this?
A full-proof way to alleviate all cloud related concerns is to
invest in a strategy that supports multiple cloud platforms. A hyperplatform that supports industry-leading cloud platforms
through a single interface and enables you to switch between different clouds,
add or remove clouds and change platforms smoothly as and when you require. Its
ability to manage multiple Cloud platforms provides the flexibility to leverage
multiple Cloud Platforms eliminating vendor lock-in. Not only does it help protect
your previous IT investments, it also future-proofs your environment against challenges
emerging from advancements in technology.
Wednesday, August 21, 2013
From 12 Weeks to 39 Minutes: An Insurer Speeds IT Updates — and Strengthens its Business
Financial services
companies routinely maintain hundreds of core applications and systems for
everything from billing and claims to fraud detection. Upgrades can easily
become overwhelming.
When a leading investment and insurance company found its application updates required a lengthy 12 weeks, slowing its ability to roll out new products, it looked to a software as a service solution. The insurer leveraged our Cloud360™ BusinessCloud solution to quickly shift its development and test environments to a public cloud. The shift automated the company’s project synchronization and brought new life to its development efforts. The time now required to update cloud-based applications? Thirty-nine minutes.
The new environment, launched in the first quarter of 2013, is the insurer’s first foray into cloud-based technology. In addition to the speedy system updates, the insurer also gained consistency across all of its environments and greater insight into its operations, with the ability to track each business unit’s resource consumption.
After a week of planning and identifying the requirements, the team completed implementation in four weeks. Validation took four more weeks. Our team created a hybrid architecture that integrated the existing system’s components and migrated development, user acceptance testing, regression and performance testing to Amazon Web Services.
Our Cloud360 solution monitors consumption across the environments and recommends optimized usage. By reducing the provisioning timelines from months to minutes and implementing usage metrics, the investment and insurance company gained a more adaptive and elastic business environment. It also enabled scalability, reduced costs and increased operational efficiencies, such as speeding batch application performance by 40%.
Today, the company builds more applications faster, and without the delays of unwieldy logistics and overly complex project management.
When a leading investment and insurance company found its application updates required a lengthy 12 weeks, slowing its ability to roll out new products, it looked to a software as a service solution. The insurer leveraged our Cloud360™ BusinessCloud solution to quickly shift its development and test environments to a public cloud. The shift automated the company’s project synchronization and brought new life to its development efforts. The time now required to update cloud-based applications? Thirty-nine minutes.
The new environment, launched in the first quarter of 2013, is the insurer’s first foray into cloud-based technology. In addition to the speedy system updates, the insurer also gained consistency across all of its environments and greater insight into its operations, with the ability to track each business unit’s resource consumption.
After a week of planning and identifying the requirements, the team completed implementation in four weeks. Validation took four more weeks. Our team created a hybrid architecture that integrated the existing system’s components and migrated development, user acceptance testing, regression and performance testing to Amazon Web Services.
Our Cloud360 solution monitors consumption across the environments and recommends optimized usage. By reducing the provisioning timelines from months to minutes and implementing usage metrics, the investment and insurance company gained a more adaptive and elastic business environment. It also enabled scalability, reduced costs and increased operational efficiencies, such as speeding batch application performance by 40%.
Today, the company builds more applications faster, and without the delays of unwieldy logistics and overly complex project management.
Friday, August 2, 2013
Cloud360 goes mobile. Manage your cloud environments…on the go
The Future of Work is all about going beyond the boundaries
of space and time enforced on us by the older technologies. It is about attuning ourselves to the
workplace that is virtual, mobile, and constraint-free. Rapid advances in technology,
ever-changing customer demands, and increasing competitive pressures are
forcing enterprises to not only reformulate their strategies but also the
technology base behind those strategies. To cater to this need of the time,
Cognizant’s Cloud360 Mobile App is now available on iTunes. This is part of Cognizant's
overall cloud strategy that revolves around helping clients to drive business
agility by leveraging anything-as-a-service models available through the use of
cloud technologies.
With the Cloud360 Mobile App you can:
As enterprises are increasingly adopting cloud computing,
they are facing a lot of challenges in terms of management complexity and
costs. Cognizant’s Cloud360 helps enterprises transform their traditional IT
environment life cycles and gain greater control over their environment. Cloud360
is a Cloud management platform that abstracts, governs, and delivers the best
service, and on-demand experience to enterprises. Cloud360 provides enterprises
with provisioning, monitoring, automation and analytics capabilities to
transform their current IT environments to cloud environment. It helps
enterprises integrate with the existing infrastructure and manage applications
across diverse clouds platforms.
Cloud360 ability to manage multiple Cloud platforms provides the flexibility to the enterprise to leverage multiple Cloud Platforms eliminating vendor lock-in. The rich self-service portal of Cloud360 enables the business users to provision applications on the cloud environment via the one-click provisioning feature using the standardized catalogs and workflows. Cloud360 Mobile provides an interface to manage all your applications on the go using your iPhone or iPod Touch.
Cloud360 ability to manage multiple Cloud platforms provides the flexibility to the enterprise to leverage multiple Cloud Platforms eliminating vendor lock-in. The rich self-service portal of Cloud360 enables the business users to provision applications on the cloud environment via the one-click provisioning feature using the standardized catalogs and workflows. Cloud360 Mobile provides an interface to manage all your applications on the go using your iPhone or iPod Touch.
With the Cloud360 Mobile App you can:
- View applications that are deployed in your cloud
- Deploy new applications with a single click using application profiles
- Start, stop, or de-provision your applications
- Switch seamlessly across clouds if you have access to multiple clouds
Wednesday, July 24, 2013
Hyperplatform Solution Briefing Center… now in Bangalore
As enterprises are increasingly adopting cloud computing, they are
facing a lot of challenges in terms of management complexity and costs.
Cognizant’s Cloud360 helps enterprises transform their traditional IT
environment life cycles and gain greater control over their environment.
The key transformational Goals for Cloud Services that Cloud360
addresses are
- Empowering People for Greater Efficiencies
- Rapid Launch of New Business Applications
- Variable Economics for Variable Business Models
Cloud360 hyperplatform is a manager of cloud services that abstracts,
governs and delivers the best service, and on-demand experience to
enterprises. Its approach of “Application first” across Public, Private
and Hybrid cloud has created a niche market segment. Along with its
policy-driven automation, integration with current enterprise IT
environments and right sizing of the application, Cloud360 has brought
IT closer to Business.
Cloud360 ability to manage multiple Cloud platforms provides the
flexibility to the enterprise to leverage multiple Cloud Platforms
eliminating vendor lock-in. The rich self-service portal of Cloud360
enables the business users to provision applications on the cloud
environment via the one-click provisioning feature using the
standardized catalogs and workflows.
Cloud360 does provisioning, monitoring, metering and analyzes virtual
machine platforms and integrates with dozens of products in the market
cutting across Directory Service, Service Management System, Approval
Work Flow, Application Deployment and Orchestration and Monitoring
tools. With its innovative features and technology, Cloud360 is making
deep inroads in Cognizant’s customers’ portfolio. Customers are
appreciating the value that Cloud360 is bringing to the table by being a
Vendor-neutral Cloud management platform and adhering to the
Enterprise-class IT standards. With its growing popularity in the Cloud
market, more and more customers looking to transform their environment
are getting interested in Cloud360.
To gain a further foothold in our client portfolio and ensure that
potential customers get a feel of the product and are made aware of the
key benefits of Cloud360, a briefing center has been launched in
Bangalore, on the second floor of Cognizant’s Manyata Embassy Business
Park office. The state-of-the-art solution briefing center is perfectly
suitable to provide customers with a walk-through of Cloud360 and
showcase the unique features of Cloud360 that would help customers gain
the combined benefits of a powerful cloud infrastructure with a robust
set of hyper platform services.
Tuesday, May 28, 2013
Cloud security conversations: Interview with Wolfgang Kandek, CTO at Qualys
While enterprise IT is constantly being pushed by customers who expect demand based cloud services, the cloud security is moving from “mystery and hype” to “secure and move-on". The traditional security solutions are becoming inadequate as customers want to inspect more varied and voluminous data streams in the cloud world today. A well-rounded security intelligence and governance are the key factors to detect advanced threats as we shift from traditional static compute environments to dynamic IT services.
I had a chance to discuss with Wolfgang Kandek, CTO at Qualys, about some of the challenges expressed by our clients and industry experts, and the potential solutions in this space.
Here is a brief bio of Wolfgang:
Wolfgang Kandek is responsible for product direction and all operational aspects of the QualysGuard platform and its infrastructure. Wolfgang has over 20 years of experience in developing and managing information systems. His focus has been on Unix-based server architectures and application delivery through the Internet. He is a frequent speaker at security events and forums including Black Hat, RSA Conference, InfoSecurity UK and The Open Group.
Are the security challenges different in context of cloud computing and multi-tenant systems, compared to dedicated or private environments?
The basic security challenges are the same in cloud computing and private environments. In implementing security, cloud computing environments frequently have an advantage. They are often built from the ground up, presenting the opportunity to engineer the necessary security into the environment.
What is your take on hybrid cloud
infrastructures and the underlying security protection in case of cloud
bursting or applications moving across?
Hybrid cloud infrastructures
will be used by many organizations to be able to extend their general computing
capacities. The capability of extending the same security controls that are
used internally to the hybrid cloud will be an important differentiator for
hybrid cloud providers, especially as the cloud computing further matures and
becomes a dependable building block for IT architectures.
If we consider security, compliance and
governance as 3 different business needs – how dependent are these on one
another? Which is the least common denominator and the most important?
Security is a component of
compliance and governance. Security should be driven by an understanding of the
risks facing IT resources, prioritized by the value, sensitivity, or importance
of the IT asset. Compliance is driven by external requirements that the
organization must meet, and if these requirements are not met, the organization
will face some type of consequence (loss of business, financial penalty etc).
Organizations with mature risk management programs view compliance
program requirements as a risk that must be managed. Governance is the
overarching program that ensures that the organization is doing what it needs
to do to manage risk properly, ensuring appropriate levels of security and
meeting compliance requirements.
What are the top vulnerabilities that you
commonly see from enterprise applications? Where do things normally go wrong?
Enterprise Applications
commonly suffer from three different types of vulnerabilities: type one is
caused by programming, and can be fixed by code updates or temporarily
remediated by security systems such as IPS and Web Application Firewalls; type
two is configuration related, where systems are deployed with non-hardened
settings, allowing default passwords and remote system administration without
scrutiny; and type three refers to the underlying infrastructure - the
operating system and networking.
How important are standardized application
deployments, say Application Profiles in Cloud360, to reduce the configuration
vulnerabilities? Is this a common source of security vulnerabilities in
enterprise applications?
Standardized application
deployments can play an enormous role in improving security. They make it
easier to deploy an updated version of the application in question and ensure
that the configuration files are in accordance with approved internal
standards. This avoids many of the common weaknesses plaguing enterprise
applications. Industry reports, such as the Verizon Data Breach Report show the
main problems to be configuration related and easily avoded such as default
passwords, open admin services and outdated applications.
Very interesting thoughts and continuing on
the previous question, what are the common layers in an application stack that
we need to consider for guarding? Since
hackers usually combine 2 or 3 vulnerabilities to make a penetration – is there
any specific recommendation from you?
That is correct, the entire
stack can be attacked and often more than one element is involved. So for
example, in a SQL injection vulnerability the application is failing to perform
the required sanity check on the input, the database access layer allows for
dynamic SQL interpretation, and the database is not configured to only return
data pertinent to the account in question. To be on top of these weaknesses, it
is crucial to have an accurate map of the installed infrastructure, operating
systems, network paths and applications, both standard and developed in-house.
For example, knowing that a database is directly connected to a web server
exposed to the Internet, rather than a database server that is used for an
internal application and has no web access at all, helps to prioritize patching
and configuration checking.
How critical is to do life-cycle management
of virtual infrastructure, to protect from dormant/aged VMs, snapshots and
residual data? Is that a common sprawl related problem in the cloud world?
VM sprawl is a common
occurrence and can cause security issues. Often machines that are brought up
only on demand will miss patch cycles and can be critically out of date even
after a few short weeks. Knowing what machines are present in the environment
and being able to “predict” vulnerabilities even only with the inventory data
is quickly becoming the way to deal with this frequent problem.
What do you try to do differently at Qualys
to protect your customers compared to other providers?
Qualys’ main difference is
that we bring the vulnerability, configuration and web application audit
functionality to our customers as a service. Customers do not have to worry
about running the infrastructure necessary to operate this functionality, i.e.
hardware, operating systems, databases, signature updates, backups,
high-availability, etc., but can instead focus on making best use of the data
provided. This is a tremendous advantage for small and medium sized customers,
but even our large enterprise customers acknowledge that QualysGuard is
extremely fast to implement on a global scale. As long as Internet connectivity
is available, the product will work and there is no need to reconfigure
enterprise firewalls to assure that all required network connections are
possible and in place.
How important is ‘on-demand’ aspect from a
security protection viewpoint?
On-demand functionality is important from a business
standpoint. It enables us to adapt quickly to new initiatives or unexpected
growth. I believe ‘on-demand’ will soon become a requirement for almost all
technology related functions, be it in the infrastructure provisioning,
security auditing or enterprise application capacity area.
Given that security protection is an on-going activity, in context
of ‘Security is the New Arms Race’, what are your important advises to our
enterprise customers?
Overall,
exercise control over your infrastructure and be aware of what systems and
hardware you are running and their criticality for the business. Often existing
tools can provide the data that is necessary to form a complete picture: your
user directory, software licensing system, anti-virus consoles and log
management system are some of the best initial data sources. Invest in people
and develop the capability to pull that data together and produce meaningful
reporting and metrics. As you look at new initiatives and include cloud
computing into your infrastructure, evaluate the management functionality that
the external companies are providing and assure it is adequate for the intended
purpose of the system.
What is your take on hybrid cloud infrastructures and the underlying security protection in case of cloud bursting or applications moving across?
On-demand functionality is important from a business standpoint. It enables us to adapt quickly to new initiatives or unexpected growth. I believe ‘on-demand’ will soon become a requirement for almost all technology related functions, be it in the infrastructure provisioning, security auditing or enterprise application capacity area.
Saturday, May 4, 2013
Portability, compatibility & standards across cloud platforms
There is always a question on the portability & interoperability across various cloud platforms during the customer conversations. While the definition of 'cloud' and 'platform' varies across every provider - there is never going to be a common standard for OS images or even the access APIs, understandably for locking in customers.
While there are standards bodies like ODCA, we are far away from any two of the leading providers agreeing on a common standard. While most providers support 'import' of images from other formats, the application performance after an import is questionable. One may be better of to recreate the image, with installers, rather than importing of images.
Some of the API standards like RefStack don't have any updates in the past 2 months and becomes questionable on the commitments. I had seen Eucalyptus trying to support multiple APIs, including AWS', but then eventually it fizzles out as AWS continues to innovate and adds features.
I came across this article in Forbes which talks about the discussions & conversations on a OpenStack forum recently - and it is interesting to note the offerings and interests of various entities involved in OpenStack.
http://www.forbes.com/sites/reuvencohen/2013/04/26/cloud-interoperability-and-the-battle-for-the-open-cloud/2/
RedHat seems to have setup a great trend on supporting open-source components, and now we have multiple different open-source stacks here - including KVM, Xen, OpenStack, CloudStack. While it is going to be a competitive as well as difficult times for everyone involved in the eco-system, due to the non-standards. It is an opportunity for some of the players, just to solve this particular problem.
While there are standards bodies like ODCA, we are far away from any two of the leading providers agreeing on a common standard. While most providers support 'import' of images from other formats, the application performance after an import is questionable. One may be better of to recreate the image, with installers, rather than importing of images.
Some of the API standards like RefStack don't have any updates in the past 2 months and becomes questionable on the commitments. I had seen Eucalyptus trying to support multiple APIs, including AWS', but then eventually it fizzles out as AWS continues to innovate and adds features.
I came across this article in Forbes which talks about the discussions & conversations on a OpenStack forum recently - and it is interesting to note the offerings and interests of various entities involved in OpenStack.
http://www.forbes.com/sites/reuvencohen/2013/04/26/cloud-interoperability-and-the-battle-for-the-open-cloud/2/
RedHat seems to have setup a great trend on supporting open-source components, and now we have multiple different open-source stacks here - including KVM, Xen, OpenStack, CloudStack. While it is going to be a competitive as well as difficult times for everyone involved in the eco-system, due to the non-standards. It is an opportunity for some of the players, just to solve this particular problem.
Saturday, April 13, 2013
Enterprise IT still slow to embrace automation and cloud management solutions
Enterpries still haven't fully started embracing cloud management solutions, in spite of the growth & maturity in the market - partly because of the failure to take advantage of cloud in the first place. The value proposition needs to be understood and the integrated approach is the key for the transformation. Businesses need to understand that the cloud is
different from traditional environments.
Private cloud computing expert Doug Jarvis told Network World that business IT directors want the same type of management tools for cloud services that they used in their data centers.
Carl Lehmann, an analyst with the 451 Group, says that cloud governance is lagging behind data orchestration in general as there are no specific suites of tools that specifically target this area of cloud management. "But you can see the underpinnings of cloud governance being laid down in part by tools that can track authentication processes, access controls and key management in the cloud," Lehmann says.
http://www.networkworld.com/supp/2013/enterprise2/040813-ecs-cloud-tools-268089.html?page=4
Private cloud computing expert Doug Jarvis told Network World that business IT directors want the same type of management tools for cloud services that they used in their data centers.
Carl Lehmann, an analyst with the 451 Group, says that cloud governance is lagging behind data orchestration in general as there are no specific suites of tools that specifically target this area of cloud management. "But you can see the underpinnings of cloud governance being laid down in part by tools that can track authentication processes, access controls and key management in the cloud," Lehmann says.
http://www.networkworld.com/supp/2013/enterprise2/040813-ecs-cloud-tools-268089.html?page=4
Sunday, April 7, 2013
Google IaaS now available without invitation
You can now access Google's Compute Engine without the need to talk to sales or an invitation, by subscribing to Google’s starting at $400 per month Gold Support package.
Google also added a set of interesting new features like diskless instances. And of course, a set of price drops - heating up the industry even further.
Google also added a set of interesting new features like diskless instances. And of course, a set of price drops - heating up the industry even further.
Sunday, March 24, 2013
Considerations to choose cloud providers
Several times our customers ask us for the assessments to select an infrastructure provider for the given application set. Most of the times the discussions revolve around the security considerations and license agreements, but here are some of the parameters that I normally include in my considerations:
- Existing data center, support and depreciation
- Vendor relationships, and partnerships
- License agreements on software components
- Compliance
- Geo-location aspects, data residency considerations
- Security
- Performance, and application affinity
- Overall cost & TCO for the given years
Saturday, March 23, 2013
Top 10 Laws for Cloud Computing
Here is an interesting article on the economics of cloud computing and the top 10 laws...
SaaS has led the market to date with the largest market size, highest gross margins, and highest per-seat pricing. Recently, however, we’ve seen the rapid emergence of hyper-growth businesses in the PaaS and IaaS markets demonstrating that these will soon be independent, multibillion-dollar segments in their own rights with the potential for massive sales volume and attractive cash flow characteristics.
The cloud computing and the platforms are expected to dynamically perform intelligent provisioning, services, and applications management.
BESSEMER CLOUD COMPUTING LAW #1: Less is more!
BESSEMER CLOUD COMPUTING LAW #2: Get instrument rated, and trust the 6C’s of Cloud Finance
BESSEMER CLOUD COMPUTING LAW #3: Study the sales learning curve and only invest behind success
BESSEMER CLOUD COMPUTING LAW #4: Forget everything you learned about software channels.
BESSEMER CLOUD COMPUTING LAW #5: Build Employee Software. Employees are now powerful customers, not just their managers! We’re witnessing the “Consumerization of Software” so focus on ease of use.
BESSEMER CLOUD COMPUTING LAW #6: By definition, your sales prospects are online – Savvy online marketing is a core competence (sometimes the only one) of every successful cloud business.
BESSEMER CLOUD COMPUTING LAW #7: The most important part of Software-as-a-Service isn’t “Software” it’s “Service”! Support, support, support!
BESSEMER CLOUD COMPUTING LAW #8: Leverage and monetize the data asset.
BESSEMER CLOUD COMPUTING LAW #9: Mind the GAAP!
BESSEMER CLOUD COMPUTING LAW #10: Cloudonomics requires that you plan your fuel stops very carefully.
http://www.bvp.com/sites/default/files/bvps_10_laws_of_cloud_saas_winter_2010_release.pdf
SaaS has led the market to date with the largest market size, highest gross margins, and highest per-seat pricing. Recently, however, we’ve seen the rapid emergence of hyper-growth businesses in the PaaS and IaaS markets demonstrating that these will soon be independent, multibillion-dollar segments in their own rights with the potential for massive sales volume and attractive cash flow characteristics.
The cloud computing and the platforms are expected to dynamically perform intelligent provisioning, services, and applications management.
BESSEMER CLOUD COMPUTING LAW #2: Get instrument rated, and trust the 6C’s of Cloud Finance
BESSEMER CLOUD COMPUTING LAW #3: Study the sales learning curve and only invest behind success
BESSEMER CLOUD COMPUTING LAW #4: Forget everything you learned about software channels.
BESSEMER CLOUD COMPUTING LAW #5: Build Employee Software. Employees are now powerful customers, not just their managers! We’re witnessing the “Consumerization of Software” so focus on ease of use.
BESSEMER CLOUD COMPUTING LAW #6: By definition, your sales prospects are online – Savvy online marketing is a core competence (sometimes the only one) of every successful cloud business.
BESSEMER CLOUD COMPUTING LAW #7: The most important part of Software-as-a-Service isn’t “Software” it’s “Service”! Support, support, support!
BESSEMER CLOUD COMPUTING LAW #8: Leverage and monetize the data asset.
BESSEMER CLOUD COMPUTING LAW #9: Mind the GAAP!
BESSEMER CLOUD COMPUTING LAW #10: Cloudonomics requires that you plan your fuel stops very carefully.
http://www.bvp.com/sites/default/files/bvps_10_laws_of_cloud_saas_winter_2010_release.pdf
Tuesday, March 19, 2013
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